Chief Strategy Officer & CEO of OSF OnCall Digital Health
Michelle Conger joined OSF HealthCare in 1994. From that time, she has served the OSF HealthCare Ministry with growing responsibility .
Ms. Conger has served as the Senior Vice President of Performance Improvement where she worked in collaboration with senior leadership to develop, design, and strategically manage the portfolio of improvement projects and opportunities based on OSF’s business strategy. In 2010, she began serving in her current role as Senior Vice President, Chief Strategy Officer for OSF Healthcare System. As the Chief Strategy Officer, Ms. Conger has the responsibility for the development of system wide strategy, growth and business development plans, marketing and communications and innovation.
In 2019 in addition to her role as CSO Ms. Conger became the first CEO of OSF OnCall, OSF’s digital health hub. This responsibly includes the execution of digital strategy, virtual care platforms and on demand care models.
Her professional accomplishments also include achieving a Six Sigma black belt (2002) and Six Sigma master black belt (2003). Ms. Conger holds an MSW from the University of Illinois Champaign Urbana.